Privacy Policy

1. Information we collect

We collect only the information needed to respond to you and to provide our services:

• Information you provide: your name, company, email address, phone or WhatsApp number, area of interest, preferred meeting method and the content of your message when you use our consultation form, email, phone or WhatsApp.
• Technical information: limited data that is automatically processed when you visit the website, such as your IP address, browser type, device information, pages visited and the date and time of your visit. This data is processed by our hosting provider and service providers for security and to deliver the website.
• Security information: a temporary security token used by our contact form to protect against spam and misuse.

We do not ask for, and you should never send us, private keys, seed or recovery phrases, passwords, passkeys, one-time codes, wallet credentials or sensitive financial records.

2. How we use your information

• To respond to enquiries and arrange consultations you request.
• To provide, manage and improve our consultancy, advisory and awareness services.
• To communicate with you about your enquiry or an ongoing engagement.
• To keep our website, systems and communications secure and to prevent fraud, spam and abuse.
• To meet legal, regulatory and record-keeping obligations.

We do not sell, rent or trade your personal information.

3. Legal basis and consent

We process your information because you have asked us to contact you or provide a service, because we have a legitimate business interest in operating and securing our website and services, or because the law requires it. Where we rely on your consent, such as the consent box on our consultation form, you may withdraw it at any time by contacting us.

4. Sharing your information

We share personal information only where necessary and with appropriate safeguards:

• Service providers who help us operate, such as website hosting, email and communication platforms, and video-meeting tools you choose for a consultation (for example Google Meet, Zoom, Microsoft Teams or WhatsApp).
• Website resources: our website loads fonts from Google Fonts, which means your browser connects to Google servers and your IP address is shared with Google for that purpose.
• Professional advisers, such as lawyers or auditors, under a duty of confidentiality.
• Authorities, where we are required to do so by law, regulation or a valid legal request, or to protect our rights, our clients or the public.

5. Cookies

Our website does not use advertising or tracking cookies. Our hosting provider and contact form may use strictly necessary cookies or similar technologies to deliver the website, keep it secure and prevent spam. You can control cookies through your browser settings, although some features, such as the contact form, may not work correctly if they are blocked.

6. Data retention

We keep personal information only for as long as needed for the purposes described in this policy, including to respond to your enquiry, maintain business records and meet legal obligations. When it is no longer needed, we delete it or anonymise it securely.

7. Data security

We use reasonable technical and organisational measures to protect personal information, including secure (HTTPS) connections, form security tokens and restricted access to enquiries. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. International transfers

Our service providers may store or process information on servers located outside Pakistan. Where this happens, we take reasonable steps to ensure your information remains protected in line with this policy.

9. Your rights

Subject to applicable law, you may ask us to:

• access the personal information we hold about you;
• correct information that is inaccurate or incomplete;
• delete your information where we no longer need it;
• stop or limit certain uses of your information, or withdraw your consent.

To make a request, contact us using the details below. We may need to verify your identity before responding.

10. Children

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us personal information, please contact us and we will delete it.

11. Third-party links

Our website may link to third-party websites and platforms, such as LinkedIn or WhatsApp. We are not responsible for their content or privacy practices, and we encourage you to read their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with its “last updated” date.

13. Contact us

SNH Global Tech
Plaza No. 209-A, First Floor, Sector C Commercial, Bahria Town, Lahore, Pakistan
Email: [email protected]
Phone / WhatsApp: +92 308 786 9369